Noro

Privacy Policy

Last Updated: 6 August 2025

Your privacy matters to us. At Noro (“we,” “us,” or “our”), we’re committed to protecting your personal information and handling it responsibly. This policy explains what data we collect, why we collect it, how we use it, and your rights under applicable privacy laws, including GDPR (EU & UK), CCPA/CPRA (California), and other global regulations.

Questions? Email us at [email protected].

Who We Are

We’re Noro, a productivity and planning app that helps you organize your life. We are the data controller responsible for your personal data.

We work with trusted third-party providers (e.g., payment processors, analytics platforms, cloud services) to deliver and improve Noro. When we share data with them, we require they protect it in compliance with the law.

What Data We Collect

We only collect what’s needed to provide and improve Noro:

Information You Provide

  • Name
  • Email address
  • Account login credentials
  • Subscription details
  • Payment data (processed securely by Apple App Store, Google Play, or Stripe – we do not store your full payment details)
  • Tasks, notes, reminders, and any user-generated content

Information Collected Automatically

  • Device info (device type, operating system)
  • IP address & approximate location
  • Usage data (feature usage, session duration, etc.)
  • Crash/diagnostic data (used to fix issues; not personally identifiable)

Why We Collect Your Data

We use your data to:

  1. Deliver core app functionality (task saving, reminders, syncing)
  2. Manage your subscriptions and payments
  3. Send optional updates and notifications
  4. Improve app performance and stability
  5. Comply with legal obligations

We never use your data for unrelated purposes without consent.

Legal Basis for Processing (GDPR/UK GDPR)

If you are in the EU/UK, we process your data under:

  • Your consent (when you sign up and opt in to certain features)
  • Contractual necessity (to provide the app and services)
  • Legal obligations
  • Legitimate interest (e.g., improving the app, preventing fraud), unless overridden by your rights

How We Share Your Data

We do NOT sell your data.

We share your data only with trusted third parties that help us operate Noro:

  • Payment processors: Apple, Google, Stripe
  • Hosting/IT services: Cloud providers for secure data storage
  • Analytics providers: Mixpanel, Amplitude, or similar

Children’s Privacy

Noro is not intended for children under 13. If a child uses Noro, their account must be created and supervised by a parent/guardian. We do not knowingly collect data from children without consent. If we learn we have, we’ll delete it immediately.

Your Rights

If You Are in the EU/UK (GDPR)

You can:

  • Access the data we hold about you
  • Correct inaccurate data
  • Delete your data when no longer needed
  • Restrict certain processing
  • Port your data to another service
  • Object to processing based on legitimate interests or for direct marketing
  • Withdraw consent at any time

If You Are in California (CCPA/CPRA)

You have the right to:

  • Know what categories of personal data we collect and how we use it
  • Request access, deletion, or correction
  • Opt out of the “sale” or “sharing” of personal data (we do not sell your data)
  • Not be discriminated against for exercising your rights

Other Jurisdictions

We extend similar rights to users wherever applicable.

To exercise your rights: Email [email protected]. We’ll respond within four weeks (or let you know if we need more time).

Account Deletion Policy

You can delete your account and all associated data at any time directly from the app settings, in compliance with Apple’s account deletion policy.

If you need assistance, you may also email [email protected].

Cookies & Tracking

Our website and app may use cookies and similar technologies for analytics and to improve your experience. You can manage or disable cookies through your browser settings.

How Long We Keep Your Data

  • We retain your data as long as you have an active account
  • After account deletion or subscription cancellation, we keep data for up to two years, unless we’re required by law to keep it longer. After this period, data is permanently deleted

Security

We use encryption, access controls, and other industry-standard security measures. However, no system is 100% secure, so please protect your login credentials.

Updates to This Policy

We may update this policy from time to time. If we make significant changes, we’ll notify you via email or in-app notice. Continuing to use Noro means you agree to the updated policy.

Contact Us

Questions, concerns, or rights requests?

Email: [email protected]

Website: https://usenoro.com/privacy-policy